CQC Inspection Report

We are registered with and inspected by the Care Quality Commission.

Regulation

About the Care Quality Commission

The Care Quality Commission (CQC) is the independent regulator of health and social care in England. It monitors, inspects and regulates services to make sure they meet fundamental standards of quality and safety.

Highfield Services is registered with the CQC, and our services are subject to regular inspections. We welcome this scrutiny as part of our ongoing commitment to high-quality, safe care.

CQC inspection at Highfield Services

Our CQC Registration

Highfield Services Limited is registered with the Care Quality Commission to provide personal care services. Our registration demonstrates our commitment to meeting the fundamental standards of quality and safety required by law.

Overall Rating

Our latest CQC rating

Good

Rated Good by the Care Quality Commission

A rating of Good means that the service is performing well and meeting our expectations. It reflects the hard work and dedication of our whole team in delivering safe, effective, caring, responsive, and well-led support to the people we care for.

View full report on CQC website

Quality Framework

Our Commitment to Quality

We use the outcomes of CQC inspections, alongside feedback from the people we support and their families, to continually improve our services. The five key questions the CQC asks are:

Safe

Effective

Caring

Responsive

Well-led

For the most up-to-date inspection report and ratings, please visit the CQC website using the link above.